Contact Information
When contacting us about an order, always include your order number in the email message.
You can find the number in the confirmation message for order placement, payment, or shipment.
If your order has not been paid, you can make a bank transfer – please include the order number in the transfer title.
Account in PLN: 04 1050 1315 1000 0090 8192
Account in EUR: PL 63 1050 1315 1000 0097 8071 9119
General inquiries
contact@atrophy.pl – questions about the brand, collections, and customer service.
Orders
orders@atrophy.pl – information on order status, payments, deliveries, and returns.
Collaboration
contact@atrophy.pl – business, media, and influencer collaboration proposals.
Social media
Instagram: @atrophy.pl
Correspondence address
Atrophy
Stanisława Wyspiańskiego 6
32-064 Rudawa
Poland
Customer Service Office hours
Monday – Friday: 8:00 – 18:00
Messages sent outside office hours and on weekends are handled on the next business day.